FAQ

Welcome to our FAQ page! Here, you'll find answers to some of the most common questions about our products and services. If you need more information, feel free to reach out to our customer support team.

1. What is Brows by Daniel?

Brows by Daniel is a premium brand offering expertly crafted products designed to help you shape, define, and perfect your brows with ease. From precision tweezers to styling waxes and ultra-fine pencils, our products are created with the finest materials to deliver professional-quality results.

2. What products do you offer?

We offer a curated selection of high-quality brow products including:

FeatherLock Brow Wax: A styling wax that lifts, tames, and sculpts brows with extreme hold.
BrowGlow Clear Gel: A lightweight, colorless gel that sets brow color and holds brows in place all day.
LuxeSlim Precision Pencil: A retractable eyebrow pencil with a fine tip for precision and natural-looking color.
BrowMaster Tweezer: A stainless steel tweezer with custom-calibrated tension for precise brow grooming.

3. How do I use the FeatherLock Brow Wax?

FeatherLock Brow Wax is designed for easy application. Simply swipe a small amount onto your brows using the included applicator, then shape and sculpt your brows as desired. The formula provides extreme hold without flaking or residue, keeping your brows locked in place all day.

4. Is the BrowGlow Clear Gel suitable for all brow types?

Yes! BrowGlow Clear Gel works universally for all brow types. Its colorless formula delivers flexible hold, keeping your brows in place without the stiff feel. Whether you have thick, thin, or unruly brows, this gel will give you a natural, polished look.

5. What shades are available for the LuxeSlim Precision Pencil?

The LuxeSlim Precision Pencil comes in five versatile shades to match a variety of brow colors:

Soft Brown
Dark Brown
Ash Blonde
Medium Blonde
Ebony

Each shade is designed to blend seamlessly for a natural look.

6. How do I clean the BrowMaster Tweezer?

To maintain the precision of your BrowMaster Tweezer, simply clean it with warm water and mild soap after each use. Dry it thoroughly before storing it in a safe place. The high-quality stainless steel construction ensures long-lasting durability with minimal maintenance.

7. Do you offer free shipping?

Yes! We offer free shipping on orders over $49. Simply add your favorite products to the cart, and if your total is above $49, shipping is on us!

8. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s status and estimated delivery time through the carrier's website.

9. What is your return policy?

We want you to be fully satisfied with your purchase. If you are not happy with your order, you can return it within 30 days for a full refund or exchange. Products must be unused and in their original packaging. For returns or exchanges, please contact our customer service team at

305-343-1353

ostroviakd@gmail.com

10. How do I contact customer support?

If you have any questions or need assistance, you can reach our customer support team by:

Email: ostroviakd@gmail.com
Phone: 305-343-1353
Contact Form: link We’re here to help and will get back to you as soon as possible.

11. Do you offer international shipping?

At this time, we only offer shipping within the United States. However, we are working on expanding our services to international customers, so stay tuned for updates.

12. Where can I find your products?

Our products are exclusively available on our website at www.browsbydaniel.com. Browse our full collection, place an order, and enjoy direct delivery to your doorstep.

Still have questions?

If you didn't find the answer you were looking for, don’t hesitate to reach out. We’re always happy to help!

This FAQ page covers common customer inquiries about Brows by Daniel's products, shipping, and returns, while maintaining a customer-friendly tone.

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